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Reviews Page 15

Riverwalk Logo


4.36

| 549 Reviews


6972 South River Reserve CT, Midvale UT 84047

(801) 520-1111

http://www.riverwalkutah.com


Take a look at what our community is saying about Riverwalk Apartments in Midvale, UT. Here, we deeply value our resident's voices, and opinions. It's important to us that each resident has a great experience living at our Midvale luxury apartments. Our staff truly cares about the renter, and our services are designed to bring you highly professional management. Discover a community that is centered on bringing you a lifestyle that is enhanced on a day-to-day basis by our unique features. Our future and current residents are our top priority, and we can't wait to show you what sets our 84047 apartments apart from all of the rest. See for yourself better living, and find your ideal apartments for rent in Midvale, UT. Join Riverwalk.


Reviews List

J

Terrible customer service. As someone seeking a new place to call home, you would expect to be greeted when you walk in to tour a place. The woman working at the desk just shut us down before we could even ask for pricing.

Jessica Bird

March 05, 2022

J

Terrible customer service. As someone seeking a new place to call home, you would expect to be greeted when you walk in to tour a place. The woman working at the desk just shut us down before we could even ask for pricing.

Jessica Montano

March 05, 2022

D

The application process to getting the keys was a very easy process. The staff is very friendly. It would have been a 5 star but the directions for setting up dish network is wrong. I understand that Riverwalk doesn’t want anything to do with setting it up, but if residents pay them for the service, please coordinate with dish. It was an awful experience. Plus they were honest in that residents are being overcharged for the service. On top of that we have to purchase our own modem.

Derek Norman

March 02, 2022

S

Susan Larrabee

February 25, 2022

M

*editing original review after 2 years: Pros: Nice area, conveniently close to winco, JRT & a park. Hot tub & gym are great. Maintenance is timely & done right. Cons: 1: media package: it’s a contractor service by Veracity (a company no one’s ever heard of), along with a cable box with programming like a Degrassi channel and a bunch of channels I’m convinced nobody watches. The internet service at a cost of 125/month is terrible to the point where working from home is becoming less of an option.. I wouldn’t recommend riverwalk to remote workers for this reason alone 2: price increases: being a private equity owned company they are constantly going to squeeze you for every penny, even as rents stabilize or even move down, expect a 150-200$ price increase on your rent year over year. Their move out policy makes it very hard to break the lease or leave. 3: the building/thin walls: hope you like your neighbors, because you’re gonna be hearing them a lot. If they open their garage, close their cupboards, sing in the shower or walk with shoes on, you’ll know. All in all I do like living here, but for the prices they’re trying to charge I don’t think it’s as great of a deal as it was in the past.

Michael Gormley

February 03, 2022

M

So far so good - we moved here last month and the team has been helpful. When we arrived after office hours, they coordinated with us to get us our keys on our move in day. They even turned on the heat and made sure it was clean on arrival. The unit we rent is very nice. Newly renovated and I like the large doors, plenty of windows, attached garage and high ceilings. Parking hasn’t been an issue for us as we use the garage +1 driveway spot. They keep the hot tub running all winter, and the gym is adequate. It’s in a convenient location in terms of stores and highway access. My only real criticism is the amount of dog waste and litter that is on the grounds - I realize this is an issue caused by the tenants but hope there can be some kind of solution or incentive to reduce the incidence of this.

Michael Gormley

February 03, 2022

P

we are living at riverwalk for more than 2 years.The community and the location everything is nice and office staff are really amazing..overall we are having great living experience.

Phani Kumar

February 01, 2022

D

Updated review after 2 years here. Pros: Updated & really nice interiors with no ugly shag carpet. Close to winco & other stores/food options. Safe area. Great hot tub & pool. Gym is decent. Maintenance team is prompt. Cons: 1. Price. They will raise your rent $150 or more each year which is insane. The media package they force you to add to the rent is such a scam. Worst internet I’ve ever used, always cutting out. Router in the living room doesn’t work for my bedroom with the door closed. Seriously so bad it’s $150/month for the package & it probably only costs them $25. Abhorrent. Pet rent is also high. 2. Noise. The 3/2 ground units have 2 separate apartments above them. The walls are paper thin. I can hear the upstairs neighbor open her dresser drawers, sing, what they are watching on TV. Everything. They don’t seem to limit the number of people that can live in one apartment either when they should. 3. Parking. Parking is bad. The lease says you need to park a car in the garage should your apartment have one & more than half of those with the garages don’t. Because they use it for storage & have too many people living there. Tons of cars for one apartment. They were going to do parking decals but that never happened. 4. During the summer the pool is so overrun with people & tons of kids that don’t even live here because people that do live here just let them in when they ask. Many of which are unruly & their parents should have used birth control. It is often closed a bunch for maintenance or some reason, putting that CAM fee to good use. 5. Leaving or renewing. They make it impossible to leave because they want 60 day notice. Most other places want you in within 2 weeks of signing the lease, so you will be double renting. Even if you do month to month at Riverwalk it’s an extra $300 on top of your rent plus they still want a 60 day notice. It’s not to clean it I don’t buy that. I’ve seen the girl up front walking around with a little bucket of cleaning supplies to touch it up after the renters cleaned & left to show prospective tenants. So if you are going to leave, start looking for places 3 months in advance that aren’t going to be available for at least 3 months. Overall the 3 stars is for the quality of the apartment. I like the floors, carpets, fixtures, etc. I’m sure they will leave a generic comment, but they have no bargaining power that’s corporate, so contacting them back would be a useless waste of time.

Destiny Scoggins

February 01, 2022

U

Very satisfied for quick service

Uttam Tripura

January 14, 2022

J

Nice apartments very reasonable price.

Jorge Carrillo

December 31, 2021

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